If you have any questions or problems arise regarding your claims or benefits, contact the Plan Claims Administrators. Their information is listed under Resources located on the back of the Choices active and retiree enrollment workbooks.

For further information regarding the MUS benefits plan, contact one of the staff members listed below.

CAUTION: Electronic mail sent through the Internet is NOT secure and could be intercepted by a third party. For your protection, avoid sending identifying information, such as account numbers, Social Security numbers, or credit card numbers to us or to others.

TOLL FREE: 877-501-1722

Mary Lachenbruch

Mary Lachenbruch
Director of Benefits

Susan Witte


Susan Witte
Regulatory and Compliance Officer, Esq

Joan Fabricius  

Joan Fabricius, RN
Case Manager

Kelley Shields

Kelley Shields
Benefits Communications Manager

Chelsi Dupler  

Chelsi Dupler
Benefits Specialist

Jane Lieldle  

Jane Liedle
Medicare & Benefits Specialist

Amy Berry  

Amy Berry
Associate Director of
Retirement Benefits & Pension Plans


Kelsey Hartzheim  

Kelsey Hartzheim
MUS Marketing & Wellness Coordinator

Cristin Stokes   Cristin Stokes
Employee Nutrition & Education Specialist
Neal Andrews   Neal Andrews
Employee Fitness & Exercise Specialist

Montana University System Employee Benefits
560 North Park Ave. 4th Floor, Helena, MT 59601
mailing address: PO Box 203203, Helena, MT 59620
Toll free: 877-501-1722
Fax: 406-449-9170


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Montana University System • Office of the Commissioner of Higher Education
560 N. Park Avenue, 4th Floor • PO Box 203201 • Helena, MT 59620-3201 • 406-449-9157

Copyright 2019 Montana University System. All Rights Reserved.